Privacy policy

Who we are

This website, lexnova.solutions, is operated by Baja Labs, 919 Imperial Avenue, Calexico, CA 92231, United States, under the Lexnova brand. Baja Labs is responsible for the personal information collected through the site. Contact: contacto@bajalabs.dev.

Information we collect

When you use our contact or consultation forms, we collect the information you provide:

• identification and contact details: name, email address, and, if you choose, phone number;
• professional details: your company or organization;
• request details: the service or situation of interest and the general description you write.

When a form is submitted we also record technical data: a one-way hash of your IP address, your browser type, the page you came from, and campaign parameters (UTM) if present.

We do not ask for sensitive personal information or financial account data. Please do not include it in your messages.

How we use it

We use this information to:

1. receive, record, and answer your message or consultation request;
2. assess whether one of our services fits your situation and, if so, prepare a proposal;
3. follow up on the conversation you started;
4. protect the site against abuse and automated submissions.

We do not sell personal information, share it for cross-context behavioral advertising, or use it for newsletters or marketing campaigns.

Service providers

We rely on providers that process information on our behalf for website hosting, email delivery, database storage, and automated-submission checks. They may use the information only to provide those services to us. We may also disclose information when the law requires it.

Analytics and cookies

The site uses analytics that do not rely on cookies and measure visits in aggregate. The automated-submission check may process technical data from your browser. We do not use advertising cookies.

Retention

We keep requests for as long as needed to answer and follow up on them, and no longer than 24 months after the last contact unless the law requires a different period. After that, we delete or de-identify them.

Your choices and rights

You may ask us to access, correct, or delete your personal information, or to stop using it, by writing to contacto@bajalabs.dev with the subject "Privacy request". Depending on where you live, including California, you may have additional rights under applicable law, and we will not discriminate against you for exercising them. We may need to verify your identity before acting on a request.

Security

We use reasonable technical and organizational measures to protect the information we receive. No method of transmission or storage is completely secure.

Children

This site is intended for business users and is not directed to children under 16.

Changes

We will post any changes to this policy on this page with a new effective date and version.